The Canon Pixma iP100 is a bubble-jet printer that is capable of printing both grayscale and colour documents as well as pictures from a desktop computer. Although this printer is capable of handling everyday tasks, it can malfunction from time to time due to human error or simple mechanical breakdown. However, troubleshooting this printer is very simple and only involves a few steps.
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Check the printer's error display. If you see an orange flashing light, pay attention to the flash repetition pattern. If you see the light flashing in a pattern of three there is a paper jam; if there is a pattern of four, the ink cartridge need to be replaced; and if there is a pattern of five, the print head needs to be adjusted (generally opening the top of the printer, reinserting the ink cartridges and closing it will fix this issue).
Perform ink cartridge maintenance on your printer. If the printer is printing out paper, but the image is faded or distorted, you may have clogged ink cartridges. To get rid of clogs, remove the ink cartridges from the printer and then clean the bottom of the cartridge with a rubbing alcohol-soaked q-tip. Then replace the cartridge and open the Canon printer utility on your desktop computer. Select the "Clean Print Heads" command from the maintenance area. Once the print heads have been cleaned, a message will pop up.
Reset the printer. If the light flashes are erratic, or you have fixed the issue but the printer is still displaying error warnings, you can reset it by holding the power button on the printer for ten seconds (which will force a hard shut down) and then unplugging the printer. Then wait for 20 minutes to allow the memory cache to clear, then plug it in again and power it on.
Tips and warnings
- If you still can't get your printer to function correctly after performing basic troubleshooting you can contact Canon support at 1-800-828-4040.
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