Uses of Microsoft Word in Business

Updated March 23, 2017

Microsoft Word, first released in 1989 as part of the Microsoft Office suite of applications, has gone through several iterations and now includes e-mail, database, and desktop publishing software. Microsoft Word is a comprehensive word processing program, useful for home, business, and educational work. As a word processor, Microsoft Word offers a simple interface and the ability to communicate across the larger Microsoft Office suite of programs.

Reports and Memos

The most straightforward use of Microsoft Word for businesses is word processing. As such, Word offers the ability to type and lay out reports, memos, letterheads, and other written business papers. Word has several key built-in functions, including bold, italics, underlining, super- and subscript, paragraph and line formatting, bullet points, and so forth. The page layout function allows users to customise the size and format of the paper they are trying to create.


Microsoft Word offers a multitude of shapes, lines, and symbols for use in crafting flowcharts. In contrast to typical written documents, flowcharts are visual diagrams meant to direct a reader's attention to the process or flow of a project. Word's various options allow you to customise the layout and look of flowcharts, as well as type text inside and next to shapes, insert images, and so on.

Mailing Labels

A very widespread use of Microsoft Word in the workplace is in typing and printing mailing labels. Word offers a preset layout in the correct size to print on label paper, which makes mailing much easier than the traditional method of writing labels by hand or typing each label individually on a typewriter. You can also customise the label format for different size labels, as well as laying out text to be printed directly on envelopes.

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About the Author

Sam Foner began writing, teaching and performing in 1997. He has presented and lectured for many global associations, including the Young Presidents Organization and Rotary International, and his writing appears on and Foner is a member of Mensa International and holds a Master of Arts in international affairs from Hong Kong University.