Whether you use your HP LaserJet 1012 printer at home or at work, it is always a good idea to develop some basic troubleshooting skills. Smeared toner and too much toner on the paper are two of the most common problems with these small personal laser printers, but fortunately these are also two of the easiest problems to solve. Taking the time to evaluate your toner cartridge and clean the printer can generally fix the problem rather quickly.
- Skill level:
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Things you need
- Cloth or paper towels
- Vacuum cleaner
Cover a desk, table or other flat surface with a white cloth or some paper towels. This will protect the work surface from leaking toner.
Open the front of the HP 1012 and grasp the toner cartridge by the handle. Pull the toner cartridge out of the printer and set it on the cloth or paper towels.
Vacuum the interior of the HP 1012 printer with a small vacuum cleaner like the kind used to clean computers. You can also use a handheld vac with a small crevice tool attachment. Vacuum up all of the loose toner and paper dust inside the printer.
Pick up the toner cartridge and look underneath it. Discard the cartridge and replace it with a new one if any toner has leaked out. Otherwise, clean the entire surface of the toner cartridge thoroughly and put it back in the HP 1012.
Run a number of cleaning sheets through the HP 1012 to pick up and remove any remaining paper dust and ink residue. These cleaning sheets have a sticky texture, and they grab contaminants as they move through the printer. You can find printer cleaning sheets at most office-supply stores.
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