How to Troubleshoot a Saeco Coffee Machine

Updated February 21, 2017

Saeco manufactures a variety of coffeemakers that can make both coffee and espresso. Several of these machines have the ability to preprogram functions such as a coffeemaker rinse cycle, coffee bean grinding cycle, descaling cycle and a water hardness setting. The coffeemaker may even prime the coffee grounds by wetting them prior to the brewing cycle to obtain the best coffee flavour. You can use a few tips to troubleshoot your Saeco coffeemaker if needed.

Ensure the coffeemaker is plugged in and you have not blown a household fuse. Replace the fuse and reset the circuit breaker in your household fuse box if necessary.

Check the water reservoir to ensure it is filled.

Open the coffee bean container and make sure the coffee beans are ground completely.

Ensure that the Saeco coffeemaker is set to "Hot Water" and not "Steam."

Look at the descaling indicator light to determine if the coffeemaker is in the process of descaling the machine. Let the descaling cycle complete, turn the machine "Off" and then "On" to start the brewing cycle.

Open the coffee bean container by lifting the lid.

Add more coffee beans, close the lid and press "Grind" on the control panel.

Turn the knob inside the coffee bean container to the right. This will increase the amount of grounds used to brew coffee in 9 gram increments.

Press "Brew" on the control panel.

Remove lime deposits from the machine. In a large container, mix the Saeco descaler with water, according to the manufacturer's instructions. Lime deposits can make the coffee taste bad. Open the lid of the coffeemaker's water tank and pour in the descaler and water mix.

Plug the coffeemaker in and press the "On" button on the control panel. Place a large container on the dripping pan. Press "Descale" for at least 5 seconds and aim the steam nozzle at the dripping pan.

Turn the hot water button counterclockwise to start the descaling cycle. Leave the large container in place until the descaler has emptied from the coffeemaker. Turn the hot water knob clockwise to "Off."

Rinse out the coffeemaker's tank and fill it with fresh water. Empty the large container and place it under the steam nozzle. Turn the steam nozzle knob counterclockwise to drain two-thirds of the water from the machine. Turn the steam nozzle clockwise to turn off the water flow.

Press "Hot Water" to heat up the machine. Turn the steam nozzle knob counterclockwise to drain the remaining water. Turn the steam nozzle knob clockwise when done.


Do not use vinegar to descale your Saeco coffeemaker as it can damage the machine. Do not use instant coffee or preground coffee in the coffee bean container because they will cause the coffeemaker to malfunction.

Things You'll Need

  • Owner's manual
  • House fuses
  • Saeco descaler
  • Large container
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About the Author

Mary McNally has been writing and editing for over 13 years, including publications at Cornell University Press, Larson Publications and College Athletic Magazines. McNally also wrote and edited career and computer materials for Stanford University and Ithaca College. She holds a master's degree in career development from John F. Kennedy University and a bachelor's degree from Cornell University in counseling.