How to Troubleshoot the Whirlpool Ultimate Care II LSQ9549L Top Load Washer

Updated November 21, 2016

The Whirlpool Ultimate Care II LSQ9549L Top Load Washer, available for purchase online and in many home repair, appliance and department stores, is a standard clothes washer with familiar features such as variable temperature, fabric, time and spin cycles. Users can generally expect reliable performance from the washer with standard care and maintenance, but issues may still occur. If this happens, troubleshooting may assist you in locating the source of the problem and hopefully finding a resolution without the need for technical assistance.

Plug the Whirlpool washer into a fully grounded three-prong electrical socket if the washer is not turning on. If there has been a recent power outage, replace or reset the fuse or circuit breaker.

Examine and clean the water inlet valve screens of any excess dirt or debris if the washer stops working or is not filling or agitating as expected. Make sure the water valves are completely turned on and the water inlet hoses are not kinked.

Tighten the fill hoses and the drain hose clamp if there is leaking from the washer. Examine the sink closest to the washing machine and clear away any clogs in the drain.

Raise the drain hose to a level above the water level in the washer if the washer keeps filling with water or the cycle seems to be stuck. Avoid taping the drain hose to the standpipe, as this may prevent proper air flow.

Push the wash basket to the centre of the washing machine if it seems off-centre following use. Make sure the basket is not overloaded and the load is properly balanced before you start the washer.

Check the pockets in clothing for sharp items if clothes are being damaged during the wash cycle. Pens, zippers, or other hard objects may be causing the damage. Do not overload the washer, and distribute items in the tub prior to washing.

Things You'll Need

  • Power supply
  • Water supply
  • Measuring tape
  • Standpipe
  • Washing powder
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About the Author

Meredith Jameson writes early childhood parenting and family health articles for various online publications. She holds a Bachelor of Arts in history from San Francisco State University.