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How Can I Unblock an Email That I Accidentally Blocked?

Updated April 17, 2017

If you receive a lot of spam or junk e-mail in your e-mail inbox, you might block the sender to stop future e-mail messages from this address. When you choose to block a sender, Microsoft Outlook automatically moves all e-mails from the sender to the Junk Email folder so that you no longer see them displayed in your inbox. If you accidentally block a legitimate e-mail address, you can reverse this by adding the address to Outlook's Safe Senders list.

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  1. Launch Microsoft Outlook.

  2. Click "Junk" under the Delete heading on the "Home" tab of the program's main menu Ribbon.

  3. Click "Junk Email Options" from the context menu, then click the "Safe Senders" tab.

  4. Click "Add." Enter the full e-mail address of the sender that you want to unblock and include in the Safe Sender list into the input field. You can also add an e-mail domain, which is the part of the email address following the "@" symbol. This adds all e-mail addresses that include this domain to the Safe Sender list.

  5. Click the "OK" button to save your changes.

  6. Launch Microsoft Outlook.

  7. Click the "Mail" tab in the left navigation pane.

  8. Click the Junk Email folder in the folder list for the relevant e-mail account.

  9. Right-click an e-mail from the sender that you want to unblock.

  10. Click "Junk Email" from the drop-down menu, then click "Add Sender to Safe Senders List" from the context menu. This unblocks the email address so that e-mails from this address will display in your e-mail inbox again.

  11. Tip

    You can also click the "Also Trust Email From My Contacts" check box in step 5 of the first section. Outlook then automatically adds all e-mail addresses in your contacts address book to the Safe Sender list. Most e-mail applications allow you to remove and add senders to the junk e-mail filter list. Check the help documentation for your e-mail program to customise spam filtering.

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About the Author

Adrian Grahams began writing professionally in 1989 after training as a newspaper reporter. His work has been published online and in various newspapers, including "The Cornish Times" and "The Sunday Independent." Grahams specializes in technology and communications. He holds a Bachelor of Science, postgraduate diplomas in journalism and website design and is studying for an MBA.

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