In order to completely reset your HP Pavilion DV9700 laptop, you will need to erase the hard drive and reinstall the operating system. This will reformat the hard drive, restoring the Pavilion to its factory settings. This can be accomplished using the Windows DVD included with the laptop. If you have important data on the DV9700, you should back it up before proceeding. Once restored, no original data will remain.
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Things you need
- Windows DVD
Insert the Windows DVD into the Pavilion's DVD-ROM drive. Restart the computer.
Boot into the DVD, as instructed on-screen.
Click "Next" when the "Install Windows" screen appears. Read and accept the license agreement, then click "Next."
Select "Custom" installation. Do not choose "Upgrade."
Click "Drive Options (advanced)." Select the Pavilion's hard drive, then click "Delete." Confirm the action. Click "Create" to create a new partition. Use the "NTFS" file system format, when prompted, for the new partition.
Select this new partition, then click "Next" to begin installing Windows on the drive. The Pavilion will reboot when the installation finishes.
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