How to Troubleshoot the Canon Pixma MP140

Updated April 17, 2017

The Canon Pixma MP140 is an all-in-one photo printer. It can print, copy and scan photos up to 600 dpi with 48-bit colour depth. Occasionally, you may experience issues with your Canon photo printer, including error messages and poor-quality prints. Regardless of the causes, you can follow certain troubleshooting techniques to resolve problems. Some troubleshooting steps may require you to have administrative rights on your computer.

Restart the Canon MP140 Pixma. Unplug the printer plug from the wall socket. Wait for at least 30 seconds before plugging it back in. Sometimes a simple restart can resolve issues with your Pixma photo printer.

Check the USB connection by making sure the USB cable is connected properly to a USB port on your computer.

Load more photo paper when you receive the error code "E,2" on the printer screen. Push the "Black" or "Color" button on the printer to get rid of the error message and continue printing.

Troubleshoot paper jams when you receive the error code "E,3" on the printer screen. Lift the main compartment underneath the flatbed scanner. Locate the jammed paper. Pull it out gently from the rollers. Make sure there are no torn sheets of paper stuck in the printer rollers. Reload fresh photo paper. Push the "Black" or "Color" button to get rid of the error message and continue printing.

Replace your existing ink cartridges with new ones if you get poor quality prints. Canon recommends PG-30 (black) and CL-31 (colour) cartridges for the Photo printer. Carefully follow the quick installation guide (inside the cartridge packaging) to find instructions for replacing ink cartridges.

Restart printing queue if the Pixma MP140 does not print at all. Click the Start button and select "Printers." Find the icon for the Canon Pixma MP140. Right-click the icon and select "Properties." Click the tab labelled "Maintenance." Click "View printer status." Next, click "Display print queue" followed by "Cancel All Documents." Click "Yes" to confirm. Wait for at least about a minute before you reattempt to print.


See "Pixma MP140 Quick Start Guide" under "References" for more options to troubleshoot your Pixma MP140 photo printer.

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About the Author

Suvro Banerji is a recent graduate of the Missouri School of Journalism where he earned a dual degree in broadcast news and political science. He began writing professionally in 2005 at KOMU-8 News (NBC) where he worked as a multimedia producer. Banerji has also interned with CNN for two consecutive years.