How to Wipe a BlackBerry With No Power

Written by taylor divico
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How to Wipe a BlackBerry With No Power
Wiping data from a BlackBerry frees up megabytes on your device. (Blackberry image by Pictures4you from

You can clear the data from your BlackBerry for a number of purposes. Wiping info from your device allows you to erase personal information if you are selling your BlackBerry and can serve as a troubleshooting technique if the phone is experiencing hardware or software problems. Hook your BlackBerry into a computer using a USB cord to wipe it if the power will not turn on when you use your charger.

Skill level:

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Things you need

  • USB BlackBerry-compatible cord
  • Desktop or laptop computer

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  1. 1

    Access the BlackBerry website. (See Resources.) Click "Download for PC." Follow the step-by-step instructions on the site to download the corresponding software for your BlackBerry model to your Windows 7-based computer.

  2. 2

    Connect the USB cord to your BlackBerry and to one of the USB ports on your computer.

  3. 3

    Click the green "Start" icon in the lower-left corner of your Windows 7 desktop. Click "Computer" in the menu that appears to access hardware and disk drive information. Click "C-Drive," then click "Program Files" within the "C-Drive" option. Find and click the "Apploader.exe" folder listed under "Program Files."

  4. 4

    Search inside the "Apploader.exe" folder to find the command box. Type "loader.exe /resettofactory" inside the command box to wipe your BlackBerry.

  5. 5

    Leave your BlackBerry connected to the computer for at least one hour to complete the erasing process. The time it takes to wipe a BlackBerry depends on the amount of data stored on your device.

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