Microsoft has acknowledged and confirmed the printing an extra blank page problem in some e-mails. Updating the Outlook service packs from Microsoft corrects some instances. Users report problems mostly from senders using Web-based e-mail programs. Either the sender or Outlook inadvertently adds an HTML page tag not viewable to the recipient. Also, certain printer drivers conflict with the Outlook printing module. If the problem remains after updating Outlook, try several work around methods to correct the problem.
- Skill level:
Click on the "File" menu and choose "Page Setup." Choose the "Header/Footer" tab and clear the "Footer" box. Then click "Apply." Check the results by clicking "Print Preview" in the "File" menu. The problem is solved if there is no blank page.
Click "File," then "Print" as opposed to using the printer icon on the toolbar. Some users report the printer icon causes the extra blank page. Check the results.
Click "File," then "Print Preview." Note the number of pages with actual content. Then click "File" and "Print." In the print dialogue window, select the option to choose the number of pages to print and type the noted page numbers. This will print only the pages with content.
Open your printer's properties dialogue. Check for an option to suppress blank pages. If your printer software provides the option, set it as a default so blank pages do not print.
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