How to Restore My Email

Written by missy j. talbot
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How to Restore My Email
Restoring your e-mail is important to finding lost documents and e-mails. (laptop image by Ewe Degiampietro from

If your e-mail disappears, whether because of a user error, a power surge, a scam artist or a virus, you'll need to restore it to retrieve the lost information. Depending on the type of e-mail account you have and on the reasons for the email disappearing, there are several processes that you can follow to restore your e-mail.

Skill level:


  1. 1

    Look in the dustbin in your e-mail program. The first place any disappearing or deleted e-mails go is the dustbin. Sometimes, you can find them there. If you see any e-mails you'd like to restore, check mark them and select "Restore" or "Undelete" or "Move to inbox."

  2. 2

    Look in your computer's recycling bin. Sometimes, e-mails deleted from your e-mail program end up in your computer's recycling bin. Search through the bin. If you find e-mail messages, either copy and paste them into files to save or click "restore" to restore them to their original location.

  3. 3

    Open up the "Find" program on your computer by going to the Start menu and clicking "Find Files or Folders." Search for keywords in the e-mails that you'd like to restore. Your computer might have made a backup copy of the e-mails and sent the copies to your Temporary Internet Files or to any number of locations. If you find copies during the search, you can restore them.

  4. 4

    Speak to the help desk or tech centre in charge of your e-mail account. It can attempt to restore the e-mails for you.

  5. 5

    Download an e-mail restoration program to restore the e-mails yourself.

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