How to Troubleshoot a Fellowes P70CM Cross-Cut Paper Shredder With Mesh Basket

Written by orlando bogue
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How to Troubleshoot a Fellowes P70CM Cross-Cut Paper Shredder With Mesh Basket
Protect your information with a shredder. (Paper shredder image by patrimonio designs from

Shredding documents containing identifying information is an effective way to avoid identity theft. The Fellowes P70CM crosscut shredder is a personal shredder that can destroy sensitive personal and business information. Under some conditions of heavy usage, the shredder might develop problems that can be solved with little to no help.

Skill level:
Moderately Easy

Things you need

  • Tweezers
  • Oiling spray

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  1. 1

    Place the shredder head securely in the basket and ensure that it is seated correctly. The Fellowes P70CM has a tab that must be perfectly placed in the basket for the shredder to start. If that does not power the shredder, make sure it securely connected to an active power outlet. If the shredder has been running continuously for an extended period, let it sit for at least four minutes to cool down.

  2. 2

    Put the shredder in reverse to back out any paper jam. Rotate the switch back and forth from "Reverse" to "Automatic" to work the paper jam free from the shredders. If that does not work, unplug the shredder head of the Fellowes P70CM, remove it from the basket, and manually clear away jammed papers from the cutters. Use tweezers or small pliers to avoid being cut by the cutters.

  3. 3

    Empty the mesh basket to keep the Fellowes P70CM from shutting off automatically. If the basket is too full the shredder can be jammed by paper being pulled up into the cutters. The head can also stop shredding if it is pushed out of position by the rising level of shred paper.

  4. 4

    Oil the cutters if the shredder is jamming more frequently. Use vegetable-based oil or a shredder lubricant to evenly lubricate the cutters. A nozzle can help lubricate the cutters without risk of damaging them. Rotate between the Fellowes P70CM's "Auto" and "Reverse" switch in three- to five-second intervals.

  5. 5

    Call Fellowes' help line if you haven't been able to solve the problem on your own. The number for the United States is 1-800-955-0959.

Tips and warnings

  • Do not use flammable synthetic oils or aerosol lubricants to oil the shredder cutters. They could ignite and cause serious injury and damage.

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