How to Troubleshoot an HP Designjet 450C Plotter

Written by steven symes
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How to Troubleshoot an HP Designjet 450C Plotter
Simple steps exist to resolve 450C problems. with a 450C. (The printer image by vin5 from

HP's Designjet printers cost a significant amount to both buy and maintain. Before calling a repair technician, take certain steps to correct problems with your Designjet 450C, such as the printer not responding at all when you send a print job to it. Sometimes on the Designjet 450C characters or images that show up blue on the computer's screen come out of the printer looking slightly or very purple. Correct the colour issue by making simple changes on the computer.

Skill level:
Moderately Easy

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Things you need

  • Tape measure

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    Printer Unresponsive

  1. 1

    Turn the 450C on. If the printer will not turn on, inspect the power cord for damage. Make sure the power cord is properly plugged into the power outlet and the back of the printer.

  2. 2

    Remove the power cord from any surge protection devices and plug it directly into a wall outlet. Replace the cord if the printer does not turn on.

  3. 3

    Inspect the cable connecting the printer and computer. Make sure the connection is secure at both ends. Check the cable for damage and replace if damaged.

  4. 4

    Measure the cable connecting the 450C to the computer. If the cable is over 10 feet long, replace it with a cable that is no more than 10 feet long.

    Purple Instead of Blue

  1. 1

    Close all the programs in the attached computer. Click on the "Start" button in Windows XP, then choose "Printers and Faxes."

  2. 2

    Click on the Designjet 450C icon in the "Printers and Faxes" window, then click on "File" at the top of the window. Select "Printing Preferences" to open another window.

  3. 3

    Select the "Options" tab. Find the "Color" section and click on "Manual Color." Click on "Color Control" and select the "No Color Correction" box.

  4. 4

    Click "OK" to close the window. Click "OK" once more to close the "Printing Preferences" window.

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