Classic Crocs are plastic clog-style shoes with circular ventilation holes. They come in a range of colours and varieties. Despite their strange appearance, Crocs are comfortable, weather-resistant and easy to clean with soap and water. As is the case with most shoes, Crocs will show wear and tear with heavy or long-term use. The most common problems with Crocs are broken straps or rivets, both of which can be replaced free of charge.
Order free replacement rivets or straps from the Crocs website. You will need to provide your name, address and e-mail address, as well as your shoe size and colour.
Remove the rivets from each side of your Crocs to release the strap. Take the new strap and line the holes on the ends of the strap over the rivet holes on the sides of your Crocs. Replace the rivets to secure the new strap.
Remove broken rivets and replace them with new rivets. Separate the rivets into two parts, an outside part with the "Crocs" logo and an inside part with a plain black head. Take the inside part and push it through the rivet hole from the inside of your shoe outward, then through the hole in your strap. Take the part with the "Crocs" logo and attach it to the first rivet part to secure the strap in place.