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How to Troubleshoot a Dyson Hand Vacuum

Updated February 21, 2019

The handle light on a Dyson hand vacuum shows the level of battery charge. This light also might turn red to warn you when the hand vacuum is not operating correctly. Pay attention to this light and troubleshoot the light when it flashes red to avoid damaging the hand vacuum beyond repair. If you can't troubleshoot the vacuum, the company also might be able to assist you. Here are some troubleshooting steps to take when the red light flashes.

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  1. Is the red light flashing or is it lit constantly? If the light remains constantly lit, the battery requires charging. The red light will stay lit once the Dyson is on its charger and until it is fully charged.

  2. Remove the filter from inside the hand vacuum and refit it into the machine. This might stop the red light from warning you that the vacuum is not assembled properly.

  3. Allow the hand vacuum to sit at room temperature for up to an hour. Sometimes the flashing red light indicates that the machine is too hot. If hand vacuum is sitting on its charger, unplug it from the charger until the light stops flashing.

  4. Tip

    Call the Dyson Helpline if the flashing red light continues at 1-866-MY-DYSON.

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About the Author

Sommer Leigh

Sommer Leigh has produced home, garden, family and health content since 1997 for such nationally known publications as "Better Homes and Gardens," "Ladies' Home Journal," "Midwest Living," "Healthy Kids" and "American Baby." Leigh also owns a Web-consulting business and writes for several Internet publications. She has a Bachelor of Science in information technology and Web management from the University of Phoenix.

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