You may encounter occasional problems with your LG GS290 mobile phone. You can troubleshoot those problems before contacting technical support. Performing a soft reset on your phone is a good way to resolve a call quality issue or software freeze. A soft reset does not impact the data on your phone. A software update may help if your phone experiences more severe problems such as constant freezing or an inability to connect to the Internet. Performing a hard reset on your LG GS290 is a last resort that will reset your phone to its original factory condition.
- Skill level:
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Things you need
- USB cable
Remove the battery cover of the LG GS290 by sliding the cover down and away from the phone.
Remove the battery for at least one minute.
Replace the phone's battery and cover. Power on the phone.
Download LG Mobile Support Tool on your computer (see the link in Resources).
Click "Install USB Driver" and select the LG GS290 from the "Model" list. The drivers for your phone will be installed on the computer. Wait for the installation to complete.
Connect your phone to the computer with a USB cable. Touch "Settings," and then "USB Connection Mode" on the phone.
Click "Start Updating" in the LG Mobile Support Tool main window. Wait for the update to complete and disconnect the phone.
Press "Menu" on the LG GS290 while viewing the home screen.
Touch "Settings," and then touch "Phone Settings."
Touch "Security" and then touch "Reset Settings."
Enter the four-digit lock code for your phone. The code is the last four digits of your phone number.
Read the disclaimer regarding resetting your phone and touch "OK." Wait for the phone to restart.
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