Western Digital includes a software utility known as WD SmartWare on some of its external hard drives. The SmartWare software appears as an inserted CD when the drive is connected. The software includes backup utilities and other security features. Unfortunately, this virtual CD also takes up valuable space on the hard drive. If you wish to recover the entire drive space and remove the SmartWare virtual CD you will need a few utilities from Western Digital.
- Skill level:
- Moderately Easy
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Things you need
- WD Firmware Updater
- WD SmartWare Virtual CD Manager
Download the Firmware Updater and WD SmartWare Virtual CD Manager from Western Digital. Save the files to your desktop. Double-click each to unzip them.
Remove any other connected drives except for the Western Digital drive.
Open the Firmware Updater utility by double-clicking it. Click "Continue," then "Update Firmware" to update the WD device firmware. Accept the license agreement and click "Exit" when the process completes. It may take a few minutes.
Disconnect the drive from the computer. Wait 10 seconds. Reconnect the drive to the computer.
Open the WD SmartWare Virtual CD Manager utility by double-clicking it.
Click "Continue" to remove the SmartWare virtual CD from the Western Digital drive. Click "Configure Drive," then "Exit" to complete the removal.
Disconnect the drive from the computer. Wait 10 seconds and reconnect the drive again. The virtual CD should be removed and the space recovered.
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