How to Obtain a Duplicate SIM Card From T-Mobile

Written by nicholas smith
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How to Obtain a Duplicate SIM Card From T-Mobile
T-Mobile customer-service agents can duplicate your current SIM card. (sim card image by Renato Francia from

When your T-Mobile SIM card malfunctions or you otherwise need to obtain a duplicate SIM card, you will need to visit your local T-Mobile branch, verify that you are an account holder and wait for the agent to duplicate the card. Once duplicated, you can use the card in your current T-Mobile phone or any other phone capable of using the T-Mobile network.

Skill level:


  1. 1

    Locate a local T-Mobile branch (see Resources). Enter your address, search radius, T-Mobile location type, and press "Search." Bring your phone to the T-Mobile location during listed business hours.

  2. 2

    Power off your phone. Tell the T-Mobile customer-service agent that you would like to duplicate your current SIM card. Be prepared to verify your account information, including your name address and billing information.

  3. 3

    When prompted, remove the phone's battery and SIM card. The card is located behind your phone's battery. Slide the card out and give it to the agent.

  4. 4

    Wait several minutes for the T-Mobile agent to copy the SIM card. The agent will place your card into a SIM-duplication device, insert a blank SIM and copy the data from the first card.

  5. 5

    Place the new SIM card into the slot provided. Replace the battery and battery plate. Power on the phone by pressing the "Power" button. If the phone loads onto the T-Mobile network, your new SIM is working properly.

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