If you're the owner of a mobility scooter, you should be aware that your scooter may be susceptible to electromagnetic interference (EMI). If your scooter moves by itself, releases its brakes or moves in the wrong direction, it isn't necessarily broken. Electromagnetic energy from television and radio signals, cell phones and citizen band (CB) radios may cause interference with the control system of your scooter. However, most problems with mobility scooters are often unrelated to EMI. Use basic troubleshooting strategies to identify a problem and repair your scooter.
Remove the mobility scooter from sleep mode. Turn the scooter off and then back on again.
Reset the circuit breaker if you lose power to the mobility scooter. The circuit breaker is located on the battery pack. Press the "Reset" button to restore power to the device.
Use the manufacturer-approved charger to charge your scooter's battery. Examine two lights on the battery charger. The green indicator light shows the battery charging; the solid red light shows power to the charger. A dim or flashing red light indicates an interruption in power. To restore power to the charger, press the "Reset" button.
Replace a blown fuse. Open the main control box, unscrew the cap and examine the fuse. A blown fuse will interfere with charging the battery. Remove the blown fuse and replace it with a 2.5 amp fuse.
Remove hair and debris from the driving axles. The driving axles are located in the drive wheel assembly. Debris-build-up will hinder the performance of the mobility scooter.
Move the drive/freewheel lever from neutral position to the drive position. The unit will not operate in the neutral position.
Examine all plugs and connectors. Remove dirt and debris, and confirm a secure connection between plugs and connectors.
Examine the unit for dampness and signs of water damage. Rain can cause major damage to the motor and battery. If stored outdoors, move the unit indoors, and dry it with a towel. Allow to scooter to air dry. Always keep the mobility scooter indoors.
Do not operate citizens band (CB) radios or mobile phones while operating a mobility scooter, warns Shoprider, a manufacturer of mobility scooters. Avoid nearby transmitters, such as radio or TV stations. If the scooter moves or releases its brakes, immediately turn off the unit.