How to Reset Lexmark Ink Cartridge Memory

Updated April 17, 2017

Refilling your own ink cartridges is relatively simple and saves money in the long run. However, Lexmark printers sometimes have difficulty recognising a cartridge that has been refilled. If this is the case, reset your print cartridge levels via the Printer Solution Center before attempting to print. The Printer Solution Center is software that comes with the drivers for your Lexmark printer.

Place the refilled cartridge or cartridges into your printer. The front casing of Lexmark printers typically lifts up to reveal the cartridge housing.

Launch the "Printer Solution Center" software that came with your Lexmark printer drivers. If you are unaware of its location, search Windows for "Printer Solution Center" by clicking the "Start" menu and typing it into the search field.

Click the "Maintenance" tab in the Printer Solution Center.

Click on the "Install a new printer cartridge" option.

Click "Next" until you see the "Print the Alignment page" window.

Click the "Print" button to print an alignment test page.

Repeat this process if the Lexmark printer still does not recognise the ink cartridge or cartridges as refilled. If the cartridge is not recognised, you will be alerted with an error message.


You can repeat this process up to five times to erase your printer's cartridge history.

Things You'll Need

  • Printer Solution Center software
  • Refilled ink cartridge
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About the Author

I hold a bachelor's degree from the University of Central Florida where I majored in interdisciplinary studies and minored in digital media. My areas of study were computer science and business administration. I run a freelance computer repair business where I perform repairs either in-house or at customer's homes. I also have been writing professionally as a freelancer for three years -- specializing in technical writing.