How do I Call Forward on Nortel 4.0 Nortsar Phone Systems?

Written by michael ryan
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How do I Call Forward on Nortel 4.0 Nortsar Phone Systems?
Forwarding calls to a cell phone keeps you in the loop during off-site meetings. (cell phone image by MateiA from

Call forwarding on a Nortel Norstar 4.0 phone system gives you access to incoming phone calls when you are out of the office or working in a different location. You can forward calls to an external line, such as a home phone or cell phone, or you can forward calls internally to another line at the office. You must have a Nortel phone with a "Feature" key to activate call forwarding on the Norstar 4.0 system.

Skill level:


  1. 1

    Press the "Feature" key and press the number "4," the Norstar code used to activate call forwarding.

  2. 2

    Enter the full 10-digit number to which you want calls forwarded. If transferring calls internally, simply enter the number "4" followed by the extension to which you want the calls forwarded.

  3. 3

    Review your entry. For example, if using Norstar to forward calls from an office line to the phone number (212) 555-1212, enter the following string:

    "Feature" + 4 + 2125551212

    "Plus" signs are used to separate steps, but note that no additional input is needed where the signs are indicated.

  4. 4

    Press the "Feature" button followed by "#4" to disable call forwarding.

  5. 5

    Restart call forwarding to the same line configured in Step 2 by pressing "Feature" followed by "4." This automatically restarts call forwarding to the most recently configured call forwarding line.

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