Problems With the Scroll Down on a Computer

Written by krista martin
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Problems With the Scroll Down on a Computer
The mouse could be the source of your scrolling problems. (computer mouse image by Edyta Anna Grabowska from

When working with a Word document or viewing websites over the Internet, it is possible that scrolling issues may prevent you from viewing or editing information. These issues usually involve excessive or uncontrollable scrolling, or difficulty in scrolling down a page. This can be fixed through troubleshooting the issue, or upgrading and removing program and software features.

Safari Users

Slow or lagged scrolling for Safari 5.0 users can occur as a result of installing Flash 10.01. The installation of the program causes performance problems regarding the use of scrolling, making it slow when users are trying to view websites. This problem requires downgrading Flash to 10.0 to fix it.

Microsoft Word

Problems with using the scroll option in Microsoft Word can sometimes result in failure to scroll when prompted and excessive scrolling. This problem may indicate an issue with the registry key and may require the user to remove a Microsoft add-on.


Mozilla Firefox has reported issues with scrolling that is faster than preferred. This problem can be fixed by adjusting the scrolling options of Firefox and amending them to the preferred speed.

General Issues

General troubleshooting for scrolling issues can involve rebooting the computer or replacing the mouse. If the issue still persists, it may be a problem with the browser or program you are using.

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