In order to access Xbox Live, you must create an account via monthly payments from a credit card. After establishing the account, you have the option of setting a password for it. If you did this, and have forgotten your password, you will need to reset it from the Xbox's "Account Management" menu.
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Things you need
- Credit card you used to sign up for Xbox Live
Turn on your Xbox console to access the "Account Management" menu. Ensure that there is no disc in the tray.
Type in any phrase in the password field. You basically want to bring up the prompt with two options: "Try Again" and "I Forgot My Pass Code," with a "CLEAR" button.
Select the "CLEAR" option, then press the "A-button." When prompted, type in the last four digits of the credit card you used to sign up for Xbox Live, then submit it.
Reset your password.
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