Kingston flash drives usually are dependable, but even they can have operating issues. Kingston Technology Company Inc., based in Fountain Valley, California, is a leader in the industry and makes more than 2,000 memory products for a range of devices that use memory. Troubleshoot your Kingston 16G DataTraveler flash drive to try to get it working again.
- Skill level:
- Moderately Easy
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Things you need
- Updated driver software
Go to "Start > My Computer > Manage > Disk Management," for XP and Vista users. For Windows 7, click "Start > Device Manager > Disk Management."
Check on the "Devices Tree" menu and note whether there is an assigned disk or drive letter next to your Kingston flash drive icon.
Right-click the Kingston flash drive icon and choose "Change" in the drop-down list, if there is no letter assigned. Manually assign a letter to the flash drive by following the on-screen instructions.
Right-click the flash drive icon and choose "Explorer" on the drop-down if there is already an assigned letter. Selecting this option should force Windows to recognise the flash drive.
Device Not Detected
Go to "Start." Type "Device Manager" in the search box.
Locate your USB Controller in the Device Manage window. Double-click on the Kingston flash drive icon under the USB Controller section.
Select "Properties" at the top of the Kingston flash drive window.
Be sure that the "Write Caching" is check marked in the "Properties" window.
Device Not Recognized
Make sure you want to format the flash drive. This should be your last option as formatting the drive will erase everything on the drive. The purpose for this is to erase all the data, including data that might be corrupt and likely causing trouble on your Kingston drive.
Go to "My Computer" and right-click the Kingston flash drive icon. Choose "Formatting" from the drop-down menu.
Keep the options of the "File System" and "Label Volume" as is on the opening window.
Select "Quick Format" and wait for the formatting process to be completed.
Test if the problem is solved by rebooting your computer with the Kingston flash drive attached to the USB port.
Tips and warnings
- Detach the drive and reattach to the USB port. Make sure it fits snuggly.
- Try your Kingston flash drive on more than one computer.
- Go to the Kingston website and download the latest drivers for your operating system.
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