How to Troubleshoot iPhone SMS Problems

Written by kefa olang
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How to Troubleshoot iPhone SMS Problems
SMS (phone talk image by TEA from

SMS is a messaging tool that enables you to communicate with other cell phone users through short instant text messages. SMS messages are handy if you are in a situation that prohibits you from making or receiving phone calls. With the iPhone, sending and receiving SMS messages is simple. However, you may run into a few problems that prevent you from sending or receiving messages. Using some simple troubleshooting steps and guidelines, can solve iPhone SMS problems.

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  1. 1

    Check your service connection if you are having a hard time sending an SMS. If your outgoing message fails to send, chances are your in a low service area. Make sure that you have at least one bar in order to send or receive an SMS message.

  2. 2

    Check your recipient's phone number. Make sure that you have not missed a number. You will run into an SMS error if the number you are sending the message to is incorrect or no longer in service.

  3. 3

    Tap "Settings" on the home screen if you are still having a hard time sending your SMS message. Tap "General," and scroll down. Tap "Reset" and tap "Reset all settings." iPhone restores all the settings back to its default status without deleting any downloaded content. Try sending your SMS message again.

  4. 4

    Connect your iPhone to the computer using the USB cable that came with your phone if you are still having problems with the SMS app. Launch iTunes. iTunes displays your phone on the left panel under "Devices."

  5. 5

    Update your iPhone operating system. To do so, click your iPhone under "Devices" and click the "Summary" tab. Click "Check for updates." iTunes installs any available updates. Contact Apple Support if you are still having trouble using the SMS service.

Tips and warnings

  • Contact Apple Support if you are still having trouble with the SMS service.

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