How Can I Make My iPhone Work if It Says "Disabled?"

Written by diana braun
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The Apple iPhone allows you to password-protect the device to prevent unauthorised access. To gain access to the phone and features, a user must enter the correct four-digit passcode. If you enter the passcode incorrectly, a "Wrong Passcode, Try Again" message displays on the phone screen. If you enter the wrong passcode too many times in a short period of time, a "iPhone is disabled" message displays on the screen. To use the iPhone, you must remove the disabled screen to enter the correct passcode.

Skill level:

Things you need

  • Apple dock connector

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  1. 1

    Attach your iPhone to the computer you originally synced it with iTunes using the supplied Apple dock connector.

  2. 2

    Click "Start," "All Programs," and then "iTunes." iTunes recognises the iPhone device and removes the red disabled screen.

  3. 3

    Press the "Eject" button to the right of the iPhone icon under "Devices" in iTunes.

  4. 4

    Remove the Apple dock connector from your iPhone and computer.

  5. 5

    Enter the four-digit passcode using the touchpad to unlock the phone.

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