How to Fix Outlook 2003 HTML Printing Problems

Written by robyn murray
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Several printing problems have been reported with Microsoft Outlook, including skewed margins, missing text and small fonts. Many of these issues stem from incompatible settings on Internet Explorer, as Microsoft Outlook automatically retrieves its HTML print settings from Internet Explorer. Microsoft has reportedly corrected some of these issues with new versions of Internet Explorer, which can be downloaded from the Microsoft.com website. However, these printing problems can also be troubleshooted by changing the settings on Internet Explorer.

Skill level:
Easy

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Things you need

  • Computer
  • Printer
  • Internet connection
  • Printing paper

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Instructions

    Check Print Settings on Internet Explorer

  1. 1

    Open Internet Explorer on your computer.

  2. 2

    Click the "Print" tab on the right hand side of the Internet Explorer toolbar on the top of your page.

  3. 3

    Scroll down to "Page Setup" and click to open the menu.

  4. 4

    Examine the Page Setup options to repair your specific printing issue.

  5. 5

    Click "Change Font" to choose a different font or increase the font size if necessary.

  6. 6

    Check the margin sizes selected, and compare to the margins selected on Outlook. If you are having trouble printing within the margins, this may be the culprit. Change the margin settings on Internet Explorer to match those selected on Outlook.

  7. 7

    Check Page Size and Portrait or Landscape options. Make sure these also match the Outlook print settings.

  8. 8

    Check Header and Footer settings on the Page Setup menu. This menu provides a few options to print various header and footers such as URL or page number. These should also match the Outlook settings as applicable.

  9. 9

    Click OK to save once all options have been checked.

  10. 10

    Open Microsoft Outlook and test print an e-mail.

    Change HTML Format to Rich Text Format

  1. 1

    Open Microsoft Outlook.

  2. 2

    Click on the "Tools" tab at the top of the page.

  3. 3

    Scroll down to "Options" and click to open.

  4. 4

    Click on the "Mail Format" tab at the top of the pop up menu.

  5. 5

    Under "Compose in This Message Format" select "Rich Text" or "Plain Text" where "HTML" is currently selected. This option will bypass Internet Explorer and should solve your printing issues.

    Upgrade Internet Explorer

  1. 1

    Upgrade the version of Internet Explorer currently installed on your computer if the troubleshooting above did not achieve the desired results. Newer versions of Internet Explorer should no longer cause these incompatibility issues with Microsoft Outlook.

  2. 2

    Open Internet Explorer, and paste this web site address into your web browser: http://www.microsoft.com/windows/internet-explorer/default.aspx?WT.srch=1>

  3. 3

    Click "Download Now" to download the latest version of Internet Explorer to your computer.

  4. 4

    Click "Run Program" if a menu pops up with this option. This is a request from your computer to provide permission to install the new Internet Explorer upgrade.

  5. 5

    Continue to follow the prompts, allowing the installation to complete.

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