If your Toshiba laptop is misbehaving, perhaps after installing some new hardware or software, you can shut it down and then start it again in safe mode. Safe mode means that Windows only loads the core components that you need to operate the laptop. It allows you to carry out diagnostic tests so that you can troubleshoot whatever problem you're facing. When you enter safe mode you'll notice that your screen resolution is much lower and you'll see notices at each corner of the screen saying "Safe mode."
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Click "Start" then the arrow next to "Shut down." Choose "Restart" from the pop-up menu. If your computer has frozen so you can't do that, hold down the power button until the laptop switches off.
Wait for the laptop to start up again if you've pressed "Restart", or press the power button to make it start again if you switched it off. Watch the screen for a message along the lines of "Press F12 to enter boot menu." On some Toshibas it will be F12, on others F8.
Press the correct key to enter the boot menu as quickly as you can after the "Enter boot menu" message appears. You'll now see a screen with a variety of options, including "Safe mode."
Navigate to "Safe mode" with your arrow keys since your mouse will not operate at this point. Press "Enter" when you've selected "Safe mode" and your laptop will boot into safe mode. Log into an account with administrator privileges.
Tips and warnings
- You can go back to Windows running in normal mode by restarting from safe mode.
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