Why Won't My Sentry Key Work on My Sentry Safe?

Written by jimmy borden | 13/05/2017
Why Won't My Sentry Key Work on My Sentry Safe?
Sentry Safes come in different sizes. (Comstock Images/Comstock/Getty Images)

Sentry safes protect important documents and other valuables from unwanted intruders and thieves. Sentry safes are of a high quality, offering both water resistance and fire resistance to protect the contents inside from floods and fires.

Lock Types

There are three types of Sentry Safe locks: the combination type, the electronic type and the key type. The combination type and the electronic type are usually equipped with a Sentry key for added protection. On rare occasions, a key might not open a Sentry Safe.

Troubleshoot 1

If the key doesn't seem to open the Sentry Safe, it may have been turned in the wrong direction. Insert the Sentry key in the keyhole and turn it counter-clockwise as opposed to clockwise.

Troubleshoot 2

When the Sentry key doesn't physically turn in the keyhole, it means that the tumblers inside the keyhole may have been damaged. Contact the Sentry Safe company by e-mail or on the phone for additional help.

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