Problems with 3 Mobile Broadband

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Problems with 3 Mobile Broadband
3 Mobile Broadband is a wireless solution for Internet connectivity. (antenna image by Pali A from

3 Mobile Broadband is an Internet solution developed for wireless mobile computing in areas where 3 Mobile broadband services are available. 3 Mobile Broadband provides Internet connectivity via satellite through RF (radio frequency) antennas. The connection to the Internet is made through a small USB device that plugs into the USB port of a computer to receive the broadband signal.

Modem Speeds

According to the number of users that are online, 3 Mobile Broadband speeds can drop from 1MB to 56k speed, which is equivalent to dial-up modem speeds. Connectivity speed can drop when there are too many users online in a geographical area defined as a "cell." Drops in speed are more significant in rural areas that depend on satellites and antennas to provide an Internet signal.

Satellite/Weather Problems

When the weather gets bad, 3 Mobile Broadband services can be affected. Rainstorms have been reported to knock out the entire Internet service for hours at a time. Storms and bad weather patterns affect the satellite signal to the USB modem, which results in slow connectivity, lack or loss of service.

Error 678: Cannot Connect Error

Several configuration scenarios can keep your 3 Mobile Broadband service from not connecting to the Internet. A 678 error addresses connectivity issues, and you can troubleshoot areas such as the modem software needs to be reloaded, a third party firewall needs to be disabled before connection or spyware may be causing the connection not to read the modem profile or corrupt modem drivers.

Boot Order Problem

The 3 Mobile Broadband modem works through a USB port located on the computer. Many motherboards have the option of having a "USB boot" device or port on the system board. This can be problematic because the system can read the "USB" drive as a boot up drive. This problem can be solved by disabling the USB drive as a boot device in the system BIOS.

Purchasing 3 Mobile Broadband Services

3 Mobile Broadband works best as an alternative Internet solution. It is designed for mobile users in a certain geographic area instead of standard users of the Internet at the home or office. If you are a person on the go and need access to the Internet, 3 Mobile Broadband is an alternative solution. Be aware that with regular usage outside of using 3 Mobile Broadband services for mobile computing, problems can occur with basic Internet connection and functionality.

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