Acer Aspire Laptop Troubleshooting

Updated February 21, 2017

The Acer Aspire series of netbooks is a cost-friendly set of minicomputers that are designed for easy Internet browsing and portability. However, these netbooks are prone to some technical issues. If you are having a problem with your Acer Aspire netbook, you can try a few troubleshooting steps.


Freezing is by far the most common issue that users have with the Acer Aspire netbooks. Unfortunately, one of the biggest reasons why this line of netbooks is so cost-effective is that they use a low-power Atom processor, which cannot handle a lot of data at one time. Freezing is usually caused when too much strain is put on the processor, so to prevent that from happening, keep your open programs list down to five or less, and only connect to the Internet when you plan to use it. It is also helpful to defragment your hard disks often, as this will lessen the strain on your processor when trying to retrieve data.

Full Screen Won't Display

If your desktop is abnormally small and doesn't use the full screen on your monitor, your screen settings may not be configured correctly. To remedy this, right-click on the desktop and select "Properties" from the sub-menu. Then go to the "Settings" tab and set the resolution appropriate to the size of your screen, If you find that your desktop is not using your netbook's full screen, that means you need a larger resolution.

Internet Connectivity Issues

If you are having issues connecting to the Internet, a couple of issues may be blocking your access. If you have an internal modem, make sure it is configured by going to your control panel, clicking on the "Phone" icon, then selecting "Modem Options." Then go to the "Dialing Rules" tab and set your modem preferences. If you are using a Wi-Fi network, make sure you have your Aspire's Wi-Fi switch on (usually located at the bottom of the keyboard or next to the power switch) and also make sure you have administrator or guest privileges on the network.

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