A banquet server plays an important role in a number of events, such as weddings, receptions, conventions and more. A banquet server is generally expected to dress and act professional, and to help guests have an enjoyable experience. A banquet server has a number of responsibilities. Done properly, this will increase the likelihood of guests being pleased with their experience.
A big part of being a banquet server is guest relations. While a banquet server might have fewer interactions with guests than he would if he were a restaurant server, a banquet server can still be expected to deal with a variety of customers with many different needs. He will inform guests of what the meal will be, as well as answering questions and making recommendations for drink orders or other items. Whether it's finding a booster seat for a young guest, refilling a glass of wine or making sure someone gets the vegetarian meal she ordered ahead of time, the banquet server works to make the banquet's guests feel comfortable.
Food Preparation and Delivery
While a banquet server might not prepare the main entrée, he often will assist in some of the food preparation, such as assembling salads and cutting portions for dessert. He also might make the drink orders, as well as providing refills when necessary. When the food is ready to deliver, the banquet server is usually there to bring it out and set it in front of the guests. The banquet server will also clear away unwanted plates, glasses and silverware to help keep the table clean and easy to navigate for the guests. If a guest has a problem with her meal, such as chicken seeming undercooked, the banquet server will help solve those problems by sending the food back to the kitchen or by making other suggestions.
After the guests have left the banquet room, the banquet server will begin cleaning. This typically involves removing plates, glasses, silverware, napkins and whatever other items are still on the table. The server will remove the tablecloth and throw it away if it is disposable or place it with other laundry items if it needs to be cleaned. The banquet server will also wipe down the table and chairs, as well as vacuuming and sweeping to get the banquet room back to clean and ready condition. Other responsibilities may include kitchen cleanup, refilling salt and pepper shakers, doing laundry, storing items in the refrigerator, freezer or dry storage and tearing down and storing tables and chairs if they are to be removed from the room.
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