The Acer Aspire keyboard touchpad does not work when the battery is bad

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The Acer Aspire keyboard touchpad does not work when the battery is bad
Touchpads are also known as trackpads. (Ethan Miller/Getty Images News/Getty Images)

As of May 2013, there are nearly five hundred models in the Acer Aspire Notebook range, from the Aspire 1200 to the Aspire V3-772G. Some are only cosmetically different to others, and there is a level of cross-range applicability in terms of touchpad advice. Model-specific information can be accessed via Acer's Drivers and Manuals page.

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According to Acer Online Support, there is a button to disable the touchpad on many of their models. This is called a touchpad switch. If your touchpad does not work, you may have accidentally engaged the switch. If the battery is discharged but the unit is connected to the mains and other features are working, this is a likely explanation.

Touchpad switch

Locate your product documentation, suggests Acer. Check it to see whether your model has a touchpad switch. Alternatively, simply look for the switch on your unit. Press the switch if you manage to confirm its presence. Check whether the touchpad is now working correctly. If so, take care not to accidentally engage the switch again.

Further action

Contact Acer’s customer service department, they suggest, if pressing the touchpad switch does not remedy the situation. You can telephone them on:

UK: 0871 760 1000 Ireland: 0818 202 210

Alternatively, contact them via an online form. See the "Ask a question" link in Resources.

Other things to try

If the touchpad responds erratically, rather than not at all, Acer suggests you update the touchpad driver. See "Drivers and manuals" link in Resources. You can also try pressing the Fn key and the F7 key together. This enables the touchpad, according to Acer.

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