How to fix a DVD that skips or freezes

Updated March 23, 2017

A dirty DVD disc may cause annoying loading problems, freezes or skips when you're watching your favourite movies or shows. These problems are mostly caused by dirt, oil and smudges from fingerprints. If your DVD disc continues to perform poorly, cleaning it may improve the situation. This is a maintenance task that should be conducted carefully and correctly to improve longevity.

Create a one-to-one mixture of rubbing alcohol and water.

Dab your microfiber cloth in the mixture, then hold the disc with your thumb inside the centre hole and finger on the outer edge. This avoids adding smudges and dirt to the disc's shiny surface.

Wipe the shiny surface from the centre of the disc to the outside edge in a straight line. If the disc looks clean, leave it sit for a few moments in a vertical position. The solution will evaporate quickly without leaving any residue.

Spray window cleaner on a microfiber cloth if your disc has tougher stains, such as soda. Wipe the shiny surface gently, then leave it in a vertical position to dry.


Do not use paper towels or other paper products to clean your DVD discs because they generally have particles that may scratch your disc. Do not use harsh solvents, such as acetone, to clean your DVD discs as they may permanently damage the surface.

Things You'll Need

  • Rubbing alcohol (isopropyl)
  • Water
  • Microfiber cloth
  • Window cleaner
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About the Author

Kefa Olang has been writing articles online since April 2009. He has been published in the "Celebration of Young Poets" and has an associate degree in communication and media arts from Dutchess Community College, and a bachelor's degree in broadcasting and mass communication from the State University of New York, Oswego.