How to Troubleshoot an HP 5189URF Wireless Keyboard

Written by bonnie conrad
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How to Troubleshoot an HP 5189URF Wireless Keyboard
Replace the batteries in your keyboard regularly. ( Images)

A wireless keyboard and mouse allow you to use your computer just about anywhere. Once the keyboard and mouse are in place, you can move around the room to give presentations at work, sit on the couch and use your computer or just enjoy greater freedom of movement when working on your PC. The HP 5189URF is a good option for computer owners, and it is a good idea to have some troubleshooting skills to keep your keyboard in good, working order.

Skill level:

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  1. 1

    Locate the on/off switch on the bottom of the keyboard. Move the switch to the on position.

  2. 2

    Shut down your computer and wait for it to power off. Move the wireless keyboard as close to the PC base as possible and power the unit back on.

  3. 3

    Remove the USB receiver from its current location and place it in another free USB port. Use a USB port that you know works with other devices.

  4. 4

    Move the HP 5189URF keyboard around to different positions and test the response after each move. Sometimes things in the room can interfere with your reception and cause communication issues with the wireless keyboard.

  5. 5

    Turn off radios, cell phones and other electronic devices in the area. Those other sources could be interfering with the wireless signal.

  6. 6

    Download the latest driver for the HP 5189URF keyboard from the HP website. An outdated or corrupt driver can cause communication problems.

  7. 7

    Replace the batteries in your HP 5189URF keyboard. Battery life varies widely for wireless keyboards, and the batteries can run down suddenly.

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