How to Retrieve My BlackBerry Messenger Contacts

Written by colette larson
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How to Retrieve My BlackBerry Messenger Contacts
Without a data backup of the contact list, or a registered BlackBerry e-mail address, lost contact list data cannot be recovered. (Jupiterimages/ Images)

BlackBerry Messenger allows instant communication between your BlackBerry unit and members of your BlackBerry Messenger contact list. The contact list information is also helpful for using the BlackBerry's text messaging, e-mails and telephone features. There are two ways to restore contact list information to a BlackBerry smartphone: associating the BlackBerry device with a previously registered BlackBerry e-mail address, or restoring a backup of the BlackBerry contact list. Without these advance preparations, lost contact list data cannot be retrieved. Both methods require connecting the BlackBerry to a computer on which the BlackBerry Desktop Manager is installed.

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  1. 1

    In order to retrieve BlackBerry Messenger contact data using a wireless network, ensure that at least one e-mail address is associated with the BlackBerry device.

  2. 2

    Once the email address is identified, access the Home screen on the device and click the BlackBerry Messenger icon.

  3. 3

    Press the "Menu" key on the device keyboard and select the contact list screen.

  4. 4

    Select Options, then Restore. Choose to restore via e-mail.

  5. 5

    Select an e-mail address if there is more than one, and click "Continue" twice to complete the process.

  1. 1

    Connect the Blackberry to the computer with a BlackBerry Desktop Manager installed. Open the Desktop Manager.

  2. 2

    Select the Backup and Restore feature, followed by Restore.

  3. 3

    Locate the backup file that contains the contact data. During the backup process, this file is stored in a default location unless an alternate location is selected. For Windows XP computers, this location is C:\Documents and Settings\<username>\My Documents\, while Windows Vista stores backup data in C:\Users\<username>\Documents.

  4. 4

    Double-click on the backup file. This can be identified by its file extension: .ipd. To identify the most recent backup if there is more than one, highlight the file, press the "Menu" key, and select Properties to view its creation date.

  5. 5

    Synchronise the Blackberry device with the Desktop Manager to restore the backup file containing the BlackBerry Messenger contact data. Select Yes when prompted to complete the installation.

Tips and warnings

  • Restoring the contact list data may prompt invitations to outdated groups you are no longer a member of.

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