Troubleshooting for "Age of Empires 3: War Chiefs" Installation

Written by stephen lilley
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"Age of Empires III: The WarChiefs" was the first expansion set released for the "Age of Empires III" video game. It featured new maps, new units to command and a few new modes of play. "The WarChiefs" is an expansion set, not a full game of its own. Because of this, if you're having problems with the software on your computer they are likely coming from a few different common areas.

Skill level:


  1. 1

    Verify that the full version of "Age of Empires III" is installed on your computer prior to any attempt to install the "WarChiefs" expansion pack. "WarChiefs" comes on its own CD, but it still requires the full "Age of Empires III" game in order to operate. If "Age of Empires III" is not installed on your computer the installation for "WarChiefs" will fail every time. Install the original game first before adding on the expansion.

  2. 2

    Uninstall "Age of Empires III" and reinstall a clean copy of the game before proceeding with a "WarChiefs" installation. The original game can be uninstalled using the "Uninstall Age of Empires III" icon in the "Start" menu and can be reinstalled using the same method you used the first time. If you've downloaded and installed any custom or third-party add-ons for the game from the Internet, these add-ons may be incompatible with the game's official expansion. Uninstalling and reinstalling the game will remove any incompatible data.

  3. 3

    Check to make sure you're typing the "WarChiefs" CD key into the installation utility properly. "WarChiefs" has its own unique CD key that came on a sticker affixed to the game's jewel case. The CD key is case sensitive, so a capital "A" and a lower case "a" are treated as two different characters.

  4. 4

    Make sure your computer is running the minimum hardware required to install the "WarChiefs" expansion pack. The minimum requirements for the expansion are slightly higher than those of the original game. You need a 1.4 gigahertz processor, 256 megabytes of RAM and 2 gigabytes of free hard drive space. If you don't meet all of these requirements the game won't install or run properly.

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