How Do You Get Auto Confirmation of Email Receipt on Microsoft Outlook?

Written by ken white
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How Do You Get Auto Confirmation of Email Receipt on Microsoft Outlook?
Microsoft Outlook lets you track individual sent e-mails or all e-mails. (John Foxx/Stockbyte/Getty Images)

E-mail tracking in Microsoft Outlook can take the form of a delivery receipt or a read receipt. A delivery receipt will send you an e-mail that tells you that your e-mail was delivered to the intended mailbox. However, just because an e-mail was delivered does not mean it was opened by the person you sent it to. A read receipt will notify you that the recipient opened the email. Outlook lets you set delivery and read receipts on a per-e-mail basis, or globally for all e-mails you send.

Skill level:
Moderately Easy

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    Individual Emails

  1. 1

    Open Microsoft Outlook. Click the "Home" tab and click "New Email."

  2. 2

    Click the "Options" tab. Click "Request A Delivery Receipt" to receive an e-mail notification when your e-mail is delivered to the recipient's mailbox. Click "Request a Read Receipt" to get an e-mail notification when the mail is opened by the recipient.

  3. 3

    Click "Send." The email is placed in your "Outbox." The next time Outlook checks your e-mail account, automatically or when you click the "Send/Receive All Folders" button, the email is sent and you will receive a delivery or read receipt or both.

    All Emails

  1. 1

    Open Microsoft Outlook. Click "File." Click "Options."

  2. 2

    Click "Mail. Scroll down to the "Tracking" panel. Click "Delivery Receipt Confirming The Message Was Delivered To The Recipient's E-Mail Server" to receive a delivery receipt for all e-mails you send. Click "Read Receipt Confirming The Recipient Viewed The Message." To receive a read receipt for all outgoing e-mails.

  3. 3

    Click "Automatically Update Original Sent Item With Receipt Information" to add delivery or read receipt information to your sent e-mails. Click "OK."

Tips and warnings

  • Not all e-mail servers support sending delivery or read receipts back when an e-mail is delivered.
  • Some e-mail clients, including Microsoft Outlook, let the recipient choose to send a read receipt when she opens the email. The recipient can decline to send a read receipt on a per-message basis or for all read receipt requests.

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