All BlackBerry phones that are sold in the United States carry a one-year limited warranty. While the warranty will cover defective batteries or failed software, it does not cover any sort of damage from water. In fact, your BlackBerry has a water damage indicator on the battery to alert service providers of the possibility of water damage. By checking the indicator yourself, you'll know quickly whether or not you'll be covered for repair or replacement of your BlackBerry by your warranty.
- Skill level:
- Moderately Easy
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Flip your BlackBerry over so the back of the device is facing upward. Gently depress the slider buttons on either side of the battery door so they slide downward. Pull the battery door off the back of the device to expose the battery.
Press the top of the battery downward while digging your pointer finger into the top of the battery so it lifts out easily.
Check the bottom of the battery. You'll see a small white square next to the battery connectors if the battery doesn't have water damage. If it has water damage, the entire square will be coloured red. Some batteries will have a white square with a red line or red "X" through it. These are both signs of a dry battery.
Look for a small 1/8-inch square on the back of the phone while the battery is out of its housing. If you find a small square, your device has no water damage. If the square is pink or red, it's a sign of water damage and the warranty is voided.
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