We Value Your Privacy

We and our partners use technology such as cookies on our site to personalise content and ads, provide social media features, and analyse our traffic. Click below to consent to the use of this technology across the web. You can change your mind and change your consent choices at anytime by returning to this site.

Update Consent
Loading ...

Why Is My Phone Saying Insert SIM When the SIM Card Is Already Inserted?

Updated April 17, 2017

SIM cards are universal in GSM phones around the world. Unfortunately, the cards are so small that it is often difficult to ensure they are inserted properly. It can be very frustrating when your SIM card is already in your phone, but your phone is still telling you to insert it.

Loading ...

Why you Need a SIM Card

Your phone needs a SIM card so that it can connect to the cellular network. Your SIM card stores information like your account number, your contacts, and your text messages. Without a SIM card, your phone will not be able to make calls or work properly.

SIM Card Location

The slot that holds your SIM card is most likely behind your cell phone's battery. If you get a SIM card error on your phone, you should turn off your phone and reinsert your SIM card.

Causes of SIM Card Errors

Other than a loose SIM card that simply needs to be reinserted, a SIM card error can result from a problem with your phone or with your account. There will be an error whenever your phone is not able to connect to the cellular network properly, which could result from your phone being unable to read the information in your SIM card, or from that information not matching your network's databases.

Finding and Fixing an Error with Your Phone

Try using a friend's SIM card (that you know is working) in your phone to see if the problem could be with your phone. If neither SIM card is working, there may be a problem with the electrical contacts in your SIM card slot. Try cleaning the contacts in the slot and on the card. If this doesn't work, you can try purchasing a replacement SIM card from your wireless provider or having your phone repaired.

Fixing a Problem With Your Account

If there is no problem with your phone or your SIM card, the problem may be with your account. Call your wireless provider and check your account details. Make sure your account is still active and that the network is not having any malfunctions in your area.

Loading ...

About the Author

Eric Fenton has been writing for journalistic and scientific publications since 2005. He has previously written for "The Pen," where he was the opinion editor. He now works as a copy editor for the "News-Letter." He is pursuing a Bachelor of Science in biomedical engineering from Johns Hopkins University.

Loading ...