An access violation error can be a game-killer. There you are, fighting a screen full of enemies, and suddenly the screen goes black, the error window pops up and you're staring at a blank desktop with all your unsaved progress lost. The error has been around since "Diablo 2" was released back in 2000, and has yet to be permanently fixed. There are ways to get around it, though, by keeping the game patched, cleaning up your hard drive and reinstalling the game.
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Things you need
- "Diablo 2" Installation Disks
For any fixes to take effect, you'll need to reinstall the game. Back up your existing character files by finding the "Save" folder in the "Diablo 2" folder where the game is installed. Copy it to somewhere else on your hard drive, then uninstall "Diablo 2" by going to the Start menu, finding the "Diablo 2" program and selecting Uninstall "Diablo 2."
Run Scandisk and defragment your drive to fix any possible hardware issues. In modern operating systems, these are in the "Tools" tab of the "Properties" menu that comes up when you right-click on the hard drive in the My Computer window.
Reinstall "Diablo 2" by inserting the installation disk that came with the game and following the instructions on the menus that appear.
Check to make sure that your video card drivers and DirectX software is up-to-date. Download the most recent DirectX version from Microsoft Download Center (see "Resources"). For video cards, driver versions and methods for checking them vary among models and manufacturers, so visit the company's website for specific driver updates and downloads.
Drag and drop the contents of the "Save" folder you copied into the new "Diablo 2"install folder. Start up the game; you should be running error-free.
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