If you put a load of clothes in your new GE washing machine and it starts vibrating, shaking and jumping around when it runs, you -- or whoever installed the washer -- likely forgot to remove the shipping rod. The shipping rod prevents the internal drum of the washer from bouncing around when the washing machine is shipped. It causes vibrations if the washer is used with the shipping rod still in place.
Unplug the washing machine to eliminate any chance of a shock.
Locate the shipping rod at the bottom of the right side of the washing machine. To see the rod, it may be necessary to pull the washing machine out from its installed location. The rod is about 1/4 inch in diameter and should have a yellow tag attached to the end. If the tag is missing, the rod will be right at the bottom of the washing machine, and it may be near the front or part way back along the side.
Pull the shipping rod straight out from the washing machine. Removing the rod will release the suspension system for the washer drum. The GE shipping rod is either 19 or 23 inches long.
Expose the back of the GE front loading washer. The shipping rods are installed in the back of a front loading GE washer.
Locate four or five shipping rods. They are large bolts with plastic spacers that form a loop around where the washer drum is inside the washing machine.
Loosen the shipping bolts with a wrench and remove all of the shipping bolts and the plastic spacers.
Check to see whether there are front shipping rods by pushing down on the washer drum. If the drum will not move down, there are additional shipping rods in the front of the washer. If the drum moves up and down freely, all of the shipping rods have been removed
Remove the lower front panel by taking out the two screws on the lower edge of the panel.
Locate the front shipping rods. There will be two rods, gold in colour. There will also be a foam block under the washer drum.
Remove the foam block and unbolt the shipping rods for removal. The rods have bolts at the top and bottom to be loosened and removed. Take out the rods and installation bolts.
Store the shipping rods and spacers to reuse if the washing machine is ever moved. If the washing machine is run with the shipping rod in place, it will not cause any damage to the machine.