How to Turn Off Voice Mail on Cell Phones

Written by sam williams
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How to Turn Off Voice Mail on Cell Phones
Voice mail is standard with most wireless phone services. (wireless communications image by Radu Razvan from Fotolia.com)

Voice mail is a service hosted by your wireless phone provider. Your wireless phone doesn't actually record and capture voice mails. When you don't answer your phone within a certain number of rings or your wireless phone is turned off, your calls go back to the wireless service provider and connect to your voice mail.

Skill level:
Easy

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Things you need

  • Wireless phone

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Instructions

  1. 1

    Make sure you handle all important business that you need to with your phone so you're not waiting for any important calls.

  2. 2

    Dial 611 on your AT&T phone to reach a customer service representative. Enter in your telephone number and account information.

  3. 3

    Request that the customer service representative disable the voice mail service on your phone. After he has disabled your voice mail service, calls will ring six to nine times.

  1. 1

    Tell your important contacts to send you messages by e-mail because your voice mail will be inactive on your cell phone.

  2. 2

    Call 800-866-2453 for T-Mobile customer service or Dial 611 on T-Mobile mobile phones.

  3. 3

    Ask the customer service agent to temporarily disable your voice mail service.

  1. 1

    Click the messaging link on your cell phone. Scroll to "Voice mail" and select it. Select "3" at the prompt of your voice mail system greeting.

  2. 2

    Select "2" for mailbox menu options. Select "1" to change your greeting. Choose "3" when prompted to disable the voice mail service.

  3. 3

    Dial "*" and then "2" on your Sprint phone or call 888-221-4727 to speak to a customer care consultant. Explain your desire to terminate your voice mail services.

  1. 1

    Give out your e-mail address or other alternative methods to leave you a message before you disable your voice mail.

  2. 2

    Dial "611" on your Verizon cell phone or call 800-922-0204.

  3. 3

    Dial "0" to reach a customer service representative faster. Ask him to disable your voice mail service.

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