How to Set Up Wireless on Virgin Broadband

Updated April 17, 2017

Virgin Media provides hubs for its customers to set up wireless networks in their home and access broadband Internet. This hub receives a signal from the phone jack and broadcasts a wireless signal throughout the house that is accessible by multiple computers at a time. Along with providing wireless access, the hub includes ports that allow you to connect computers to the network with a cable. This allows computers without a wireless network card to access the network.

Plug the power cord into an electrical socket, then plug the other end into the back of your Virgin Media hub.

Connect one end of the coaxial cable to the back of the hub, then connect the other end to the cable jack on the wall.

Click the wireless network icon in the system tray at the bottom of the screen. This displays all of the wireless networks available to your computer.

Select the Virgin Media network, then click "Connect."

Enter the network security key to gain access to the network. The key is printed on the side of the hub and is labelled "Passphrase."

Activate your account if you are connecting to the hub for the first time. Go to the activation page on Virgin Media's website to activate the account. A link is provided in Resources.


Position the wireless hub in a central location in the house and away from large metal objects and walls to extend the wireless range.

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About the Author

Travis holds a bachelor's degree in information systems.