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How to Reset the Rear Headrest in a Mercedes

Updated February 21, 2017

In the event of a rear collision, certain Mercedes models are equipped with safety rear headrests. These headrests are designed with Neck-Pro technology, which causes them to more forward and offer neck protection. Once the headrests have moved, however, they must be reset in place before they can be adjusted normally again.

Remove the resetting tool from the wallet of your User's Manual.

Insert the tool into the guide located between the head restraint cushion and the head restraint's back cover.

Press the tool downward until you hear the restraint deployment system re-engage.

Remove the tool and push the headrest back until you hear it engage.

Repeat these steps with the other headrest.

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About the Author

Elyse James began writing professionally in 2006 after deciding to pursue a career in journalism. She has written for "The Algonquin Times" as a general assignment reporter and published blogs and articles on Webcitybeat. James holds a Bachelor of Journalism from the University of Ottawa.