How to Fix a Bissell Pro Heat Carpet Cleaner

Updated February 21, 2017

Bissell's ProHeat Carpet Cleaner will help you keep your carpet looking pristine and new for longer. Carpet cleaners like the Bissell ProHeat spray the carpet with water and cleaning solution before working it into the floor with brushes. The Bissell cleaner sucks up the soap and water residue to leave a clean floor that doesn't require high-powered fans to dry. If your ProHeat Carpet Cleaner is not working or not working properly, troubleshooting the problem may resolve the problem easily and at minimal expense. Consult your warranty before attempting any repairs as some owner repairs will void a warranty.

Turn off the machine and unplug it. This will help protect you from electric shock. Let the machine cool completely if it is overheated.

Step on the handle release bar and lower the handle to the floor. The handle release bar is located on the back of the machine in between the two wheels.

Remove the tank by pulling up the handle to unlock it from the machine. Carry the tank to a sink.

Remove the lid by lowering the handle in the opposite direction to unlock it. Refill the bladder with hot tap water through the open mouth. Fill it to the fill line and replace the lid.

Unscrew the flow filter cap, which is a round cap on top of the bottom of the machine. The cap has an X on it. Remove the red rotor and the white filter.

Rinse each component under clear water to remove any clogs. Replace the filter, rotor and cap.

Replace the tank and lower the handle to lock it into place. Raise the machine handle to lock it upwards.

Turn the machine off and unplug it. Let it cool completely. Lower the handle by stepping on the handle release bar. Remove the tank by lifting the handle and setting it aside. Turn the machine on its side so that you can access the belt access door and the bottom of the machine.

Insert the end of a flat head screwdriver into two belt access slots to remove the door. Remove the red retainer plate by unscrewing the screws. Remove the black brush arm.

Remove the broken brush bar belt. The brush bar belt has toothed notches. Remove the broken pump belt. The pump belt is a smaller belt that is stretched between the red pump pulley and the silver motor shaft.

Replace the pump belt by wrapping one end around the red pump pulley and the other around the silver motor shaft. Replace the brush belt by putting one end around the red pump pulley and the other around the toothed end of the brush. Line up the teeth on the belts.

Replace the black brush arm and the red retainer plate. Snap the belt access door back into place and raise the cleaner handle.

Things You'll Need

  • Flat head screwdriver
  • Philips screwdriver
  • Water
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About the Author

Kaye Wagner has been working in the fields of journalism and public relations since 2006 and is a recipient of a National Hearst Award. She is particularly interested in home-and-garden projects, as well as beauty and fashion writing. An avid traveler, she also writes travel reviews and guides. Wagner earned a Bachelor of Arts in journalism from Brigham Young University.