The Xbox 360 can play video games, movies and CDs. However, like any other DVD drive, the DVD drive of the Xbox 360 may require repair. The DVD drive may require repairs for any number of reasons. There could be a jam in the drive or within the mechanical parts. With a few simple tools, you can fix the major problems with your Xbox 360 disc drive in no time.
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Things you need
Unplug the Xbox 360 and move it to a working location, such as a flat desk surface.
Remove the hard drive unit of the Xbox 360. Not removing the hard drive may damage the drive, causing you to lose your gaming and media data. If the Xbox is in the vertical position, the hard drive is on top of the machine. On most models, the hard drive will be slightly elevated out from the machine. Press down on the button in front of the hard drive. The drive should come loose and can be fully removed by sliding the hard drive toward the back of the machine.
Remove the face plate of the Xbox 360. The face plate is the front cover of the Xbox 360 where the broken DVD drive is located. You must lift up the USB port door and press up, while you take your other hand and press down on the top of the Xbox. This should press out the face plate of the system.
Take out the bottom of the Xbox 360. Bend the bottom of the Xbox 360 from the front slightly. At this point, you can separate the Xbox 360 in half, exposing the internal hard drive of the system.
Lift the Xbox 360 DVD drive. The DVD drive is connected to a power wire, which is connected to the Xbox 360. You can simply disconnect the DVD drive from this wire. Now, you can investigate the DVD drive independently of the game system.
Flip over the DVD drive. You will see four screws that hold the DVD drive together. Unscrew the screws with your screwdriver.
Separate the bottom half from the top half of the DVD drive. A large computer chip should be exposed.
Press on the buttons to the left and right of the chip and safely lift of the computer chip. Do not lift too quickly as the chip is connected by wiring to the rest of the drive.
Disconnect the wires that connect to the chip. The wires can safely disconnect from the chip when you gently pull them. There will be four in all: two that connect to the chip across the drive, one that connects to the bottom of the drive and one that connects to the laser of the drive. You can disconnect the wire from the laser, not the computer chip.
Flip the Xbox DVD drive back over. The top of the drive should slide off.
Remove the front cover of the DVD entrance.
Flip the DVD drive back to the side where the computer chip was located. Press an exposed grey switch on the side of DVD drive entrance. This allows you to move the DVD tray out.
Investigate along the sides of the DVD drive. With the tray pushed out from the DVD drive, you can see whether there is anything physically blocking the DVD drive. Remove whatever is blocking the DVD drive with your hands.
Push the tray back in halfway. This allows you to see the front of the DVD drive. See whether there are any issues with the magnets that are lined across the front of the DVD drive. Wipe off any dust on the magnets with your finger.
Investigate whether any other aspect of the DVD drive looks broken. If you cannot find anything else wrong, begin putting the system back together. A thorough cleaning may help the DVD drive work again.
Tips and warnings
- Never touch the laser in the DVD drive. Touching the laser may permanently damage the lens.
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