Acer Aspire One Can't Connect to the Internet

Updated February 21, 2017

The Acer Aspire One is a small, lightweight netbook that is extremely portable. With all the programming capabilities of a larger laptop, an Acer Aspire One is a less-expensive personal laptop suitable for nongamers and other users. Problems connecting to the Internet can usually be remedied at home without contacting customer support. Once the Internet connection is live, the Acer Aspire One will offer full Internet capabilities, whether you want to check Facebook or read the stock listings.

Unplug your Internet cord from your laptop and shut down the computer. Plug the cord back in and power up the computer again. If you aren't showing a connection from the status icon on the bottom-right of the screen, there's a problem with your Internet connection or Ethernet port.

Refresh your wireless network connections and disconnect from your network. Select Change the Order of Preferred Networks option on the left side of the box. Move your home network to the top of the list and delete any unsecured networks you don't recognise. Save the changes. Refresh your network list again and reconnect to your home network.

Power off your Acer Aspire One. Turn off your Internet router and wait 30 minutes. Power the router back on. Power the computer back on. Attempt to connect to the Internet.

Open your Device Manager by right-clicking on "My Computer," then selecting "Properties," "Hardware" and "Device Manager." Select the device you're using to connect to the "Internet" and choose "Uninstall." Once the process is complete, your computer will detect new hardware. Follow the steps to reinstall your Internet device. Once installation is complete, try connecting again.

Use a third-party USB wireless adaptor with your Acer Aspire One. Connect to the wireless network using the USB device to see if the problem is with the network or with the wireless card in your computer. If it is the wireless card, you may have to replace it.


Opening your case to replace hardware can void your warranty.

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About the Author

Melly Parker has been writing since 2007, focusing on health, business, technology and home improvement. She has also worked as a teacher and a bioassay laboratory technician. Parker now serves as a marketing specialist at one of the largest mobile app developers in the world. She holds a Master of Science in English.