My Acer Aspire 5102 Keyboard Mouse Won't Work

Written by diana braun
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My Acer Aspire 5102 Keyboard Mouse Won't Work
Perform a hardware reset to get your keyboard mouse working on your Acer Aspire 5102 laptop. (laptop image by Ewe Degiampietro from

The Acer Aspire 5102 is a home office and multimedia laptop that features a 15.4 inch screen and AMD Turion64 x2 Processor. Other features of the laptop include dual layer DVD drive with Lightscribe, Windows Media Center Edition 2005 and 1 GB of RAM. The Acer Aspire 5102 is known to experience something called a lockout. With a lockout, the keyboard and mouse suddenly refuse to work without warning. The lockout occurs because of a conflict with hardware settings. To get the keyboard mouse working again, perform a hardware reset on your computer.

Skill level:


  1. 1

    Disconnect your USB mouse, printer and Ethernet Internet connections from your Acer Aspire 5102 computer.

  2. 2

    Unplug the power AC adaptor from the wall outlet. Remove the battery pack from your computer. Flip your computer. There is a battery icon located next to the battery pack. Slide the battery release button next to the icon to pop the battery out.

  3. 3

    Hold down the "Power Button" for 20 seconds. This performs a hardware reset of your computer.

  4. 4

    Plug the power AC adaptor back into the wall outlet. Do not insert the battery pack at this time. Boot computer while holding down the "CTRL" and "ESC" keys. A black screen will appear.

  5. 5

    Press the "Power Button" to turn off the computer.

  6. 6

    Press the "Power Button" to turn on the computer. Insert the battery back into your laptop. The hardware of the keyboard mouse has been reset.

Tips and warnings

  • Make sure your touch pad is turned on by pressing the "Fn" and "F7" keys.

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