The Official PS3 Headset Is Not Working

Written by seth amery
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Sony first released the PlayStation 3 gaming console in 2006, following up with modified versions of the console since then. One thing all versions of the PlayStation 3 have in common is the ability to use the official PlayStation 3 Bluetooth headset. According to Sony, if you have difficulty getting your official headset to work, you can try a few troubleshooting methods to remedy the problem.

Skill level:


  1. 1

    Verify your PlayStation 3 controller is properly turned on. A red light on the top of the controller indicates it is powered on.

  2. 2

    Pair the headset to the console. Select "Accessory Settings" within the "Settings" menu. Choose "Manage Bluetooth Devices" and follow the on-screen instructions

  3. 3

    Plug the headset to the console via USB cable. The device may not be charged.

  4. 4

    Turn off extra Bluetooth devices. The PlayStation can only handle seven Bluetooth connections at a time.

  5. 5

    Lessen the distance between you and the console. Bluetooth devices only function with devices within a 30-foot radius.

  6. 6

    Move other devices away from the area. Devices such as cell phones and other Bluetooth peripherals could obstruct the connection.

  7. 7

    Move the PlayStation 3 if it is in a potentially shielded location, such as an entertainment centre.

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